Okuhle:
Ama-kiosks okuzisiza akwazi ukuthuthukisa isevisi yehhotela ngezindlela ezimbalwa ngemva kokuthuthukiswa okukhulu kwe-hardware nesofthiwe, kodwa
ukuphumelela kokuqaliswa kwazo kuzoncika ezintweni ezihlukahlukene, njenge
isidingo esiqondile sehhotela, isicelo sekhasimende lezivakashi kanye nezintandokazi., kanye nesakhiwo sekhiyoski.
Nazi ezinye izinzuzo ezingaba khona zokusebenzisa amakhiwokhi okuzisiza emahhotela:
1. Ukungena ngokushesha futhi uphume: Amakhiwokhi okuzisiza angenza lula ukungena futhi
inqubo yokuphuma ngokuvumela izivakashi ukuthi zikuqedele ngokushesha futhi
kahle, ngaphandle kokulinda kulayini umamukeli omatasatasa.Lokhu kunganciphisa ukulinda okuyisicefe
izikhathi futhi uthuthukise ukwaneliseka kwezivakashi.
2. Ukusebenza okuthuthukisiwe: Amakhiwokhi angakwazi ukuphatha imisebenzi eminingi ngesikhathi esisodwa, okungasiza
nciphisa umsebenzi wabasebenzi basehhotela futhi ubakhulule ukuze bagxile kweminye imisebenzi leyo
zidinga ukuxhumana kwabantu okwengeziwe.
3. Ukunemba okuthuthukisiwe: Njengoba amakhiwokhi okuzisiza enziwa ngokuzenzakalelayo, angasiza ekunciphiseni
amaphutha nokwandisa ukunemba emisebenzini efana nokwabelwa kwegumbi kanye nenkokhelo
ukucubungula.
4. Ukutholakala okungu-24/7: Amakhiwokhi okuzisiza angasebenza 24/7, okungaba ikakhulukazi
luwusizo ezivakashini ezifika ngaphandle kwamahora ajwayelekile ebhizinisi futhi ezidinga ukuhlola
in, okubaluleke kakhulu kumahhotela amazwe ngamazwe anamehlo abomvu abahambi emhlabeni wonke.
5. Ukwehliswa kwezindleko zabasebenzi: Ukusebenzisa ama-kiosks okuzisiza kunganciphisa isidingo salokho
izisebenzi ezengeziwe zedeski elingaphambili, ezingasiza ekunciphiseni izindleko zabasebenzi behhotela.
6. Okwenziwa ngokwezifiso: Amakhiwokhi okuzisiza angenziwa ngendlela oyifisayo ukuze anikeze izivakashi
ngokuhlangenwe nakho komuntu siqu, njengokunikeza izincomo ezisekelwe kuzo
ukuhlala okudlule noma ukubavumela ukuthi bakhethe izici zegumbi nezinsiza.
7. Ukuqoqwa kwedatha okwandisiwe: Amakhiwokhi okuzisiza angaqoqa idatha mayelana nezintandokazi zezihambeli
kanye nokuziphatha okusekelwe kudatha yomlando, engasetshenziswa ukuthuthukisa ukunikezwa kwesevisi okuphelele nokuhlinzeka
ukuzizwisa komuntu siqu okwengeziwe.
8. Ukusekelwa ngezilimi eziningi: Amakhiwokhi okuzisiza anganikeza ukwesekwa ngezilimi eziningi,
okungaba usizo ikakhulukazi kumahhotela ahlinzekela izivakashi zamazwe ngamazwe.
9. Ukuxazulula izinkinga ezisheshayo: Amakhiwokhi okuzisiza angahlelwa ukuthi asingathe
izicelo ezivamile zesivakashi nezinkinga, ezifana noshintsho lwegumbi noma okwengeziwe
izinsiza, ezingasiza ukuxazulula lezi zinkinga ngokushesha nangempumelelo.
10. Amathuba okuthengisa: Amakhiwokhi okuzisiza angasetshenziswa ukukhuthaza okwengeziwe
amasevisi nokuthuthukiswa, okufana nokuthuthukiswa kwegumbi noma ukubhukha indawo yokudlela, lokho
kungasiza ukwandisa imali engenayo yehhotela.
Sekukonke, ama-kiosks okuzisiza angahlinzeka ngezinhlobonhlobo zezinzuzo zamahhotela nezivakashi zawo ezithandekayo,
kusukela ekuthuthukisweni kokusebenza kahle kanye nezinhlamvu zemali zokonga ukuya ekuhlangenwe nakho okuthuthukisiwe kokuhlala kwezivakashi kanye
amasevisi womuntu siqu
Ububi
Kodwa-ke, ukumamatheka okufudumele namagama amnandi kanye nenkonzo evela edeskini langaphambili lomuntu kuyinto ekhioski
angikwazanga ukunikela.Yize amakhiwokhi okuzisiza angahlinzeka ngenani lezinzuzo ebesingeke sizicabange sonke,
kukhona ezinye izici zesevisi yamakhasimende abangakwazi ukuziphindaphinda.Umuntu
ukusebenzelana nokunaka komuntu siqu kuyizici ezibalulekile zesivakashi
isipiliyoni, futhi ayikwazi ukushintshwa ngokugcwele ikhiyoski.
Ngokwesibonelo, ukubingelela kobungane, ukumamatheka okufudumele, nekhono lokuhlanganyela ezintweni zangempela
ingxoxo yizo zonke izici ezibalulekile zokuhlinzeka ngesevisi yamakhasimende enhle kakhulu
imboni yezihambi.Uweta ongumuntu noma umenzeli wedeski elingaphambili angakwazi ukufunda umzimba wesivakashi
ulimi futhi aphendule ngendlela efanele, futhi anganikeza uzwelo nendlebe yokulalela a
indlela i-kiosk engakwazi ngayo.
Ukwengeza, kunezinye izimo lapho ukuthintwa komuntu ikakhulukazi
okubalulekile, njengasesimweni sesivakashi esinezidingo ezikhethekile noma uma kwenzeka i
izimo eziphuthumayo.Kulezi zimo, isisebenzi esingumuntu kungenzeka siphumelele futhi
isabela kunekhiosk.
Ngamafuphi,i-kiosk ithola amaphuzu amahhotela futhi ithuthukisa izinzuzo zokuqhuba ibhizinisi kanye nesevisi yangokwezifiso,
kodwa i-kiosk ayikwazi u-100% esikhundleni sabasebenzi basehhotela noma umsebenzi wabo kodwa isandla sokusiza ehhotela
ukwenza kangcono emsebenzini wabo ukuze bathole ulwazi oluhle kakhulu lokuhamba.
Isikhathi sokuthumela: Feb-20-2023
