Isevisi

Iwaranti

Isikhathi sewaranti: Unyaka owodwa.

I-Horsent ngalokhu ibophezela izinga lokuphasa layo yonke imikhiqizo yethu ngeke libe ngaphansi kuka-99%.

Isevisi Yokwelulwa Kwewaranti: Ukusekelwa kwamahhashi iminyaka emi-2 yesevisi yokwelulwa kwewaranti (iminyaka emi-3 yewaranti)

Isevisi ye-RMA

Ezinsukwini ezingu-30 kusukela ngosuku lokulethwa komkhiqizo, i-Horsent ikunikeza isevisi yokubuyisela imikhiqizo ngenkathi kukhona ukungezwani ekubukeni noma ekusebenzeni ngokumelene nezivumelwano noma izinkontileka phakathi kwethu njengenqubo elandelayo:

1. Amakhasimende afaka isicelo sokubuyiselwa.

2. Ukuhlola ngomnyango wesevisi yamakhasimende we-Horsent.

3. Ukubuyisela imikhiqizo efanele ku-Horsent

4. Ukuletha imikhiqizo emisha kumakhasimende

Qaphela:

I-1.Horsent izokhokhela izindleko zempahla yezinhlangothi zombili.

2. Amakhasimende kufanele asebenzise iphakheji yoqobo ukuze abuyisele imikhiqizo ku-Horsent, ngaphandle kwalokho amakhasimende kufanele athwale izindleko zomonakalo ngenkathi ediliva.

3. Le sevisi ayifanele imikhiqizo yokukhangisa.

I-FAQ EPHEZULU:

Uma isithombe sesikrini singaveli lapho sixhunywe ne-adaptha?

- Hlola Uma isokhethi libukhoma.Sicela uzame ngesinye isikrini esithintwayo.

- Hlola ukuxhumana phakathi kwe-Adaptha Yamandla nesikrini esithintwayo.

- Hlola ukuthi Ikhebula Lamandla lihlezi liqinile yini kusokhethi Le-adaptha Yamandla.

- Qinisekisa ukuthi Ikhebuli Yesiginali ixhumeke ngendlela efanele.

- Uma isikrini esithintwayo sikumodi yokuphatha amandla.Zama ukuhambisa igundane noma ikhibhodi.

Isikrini esithintwayo simnyama kakhulu noma sikhanya kakhulu?

- Hlola ukuthi okukhiphayo kwekhompyutha kungaphakathi kokucaciswa kwesikrini.Noma sicela uhlole i-OSD.

Ingabe angaba namaphikseli angalungile esikrinini se-LCD?

-Isikrini se-LCD sakhiwe izigidi zamaphikseli (izakhi zesithombe).Ukonakala kwephikseli kwenzeka lapho iphikseli (ebomvu, eluhlaza, noma eluhlaza okwesibhakabhaka) ihlala ikhanyisiwe noma iyeka ukusebenza.Empeleni, i-pixel enesici ayibonakali ngeso lenyama.Akuvimbeli nakancane ukusebenza kwesikrini.Naphezu kwemizamo yethu yokwenza kahle ukukhiqizwa kwezikrini ze-LCD, akekho umkhiqizi ozoqinisekisa ukuthi wonke amaphaneli e-LCD ayobe engenasici kumaphikseli.I-Horsent izoshintsha noma ilungise isikrini se-LCD uma kunamaphikseli amaningi kakhulu kunamukelekayo.Bona inqubomgomo yethu ngemibandela yewaranti.

Ngingasihlanza kanjani kangcono isikrini sami sokuthinta?

- Ngomshini wokuhlanza omnene.Qaphela ukuthi ngisho nokusula okukhethekile kwesikrini esithintwayo kungase kube nezinto ezilimazayo.Khipha intambo yamandla esikrinini esithintwayo lapho uhlanza, ukuze uphephe.

Imele ini i-VESA?

- Uma sibhekisela kumaphuzu okukhweza e-VESA lezi izimbobo ezine zosayizi we-M4 ngemuva kwesibonisi, ezisetshenziselwa ukusinamathisela kubakaki odongeni noma engalweni yedeski.Izinga lomkhakha lezikrini zokuthinta ezincane ukuthi izimbobo ezifakwayo ziku-100 mm x 100 mm noma 75 mm x 75 mm.Ukuze uthole izibonisi ezinkulu, isibonelo, 32", kunezimbobo ezifakwayo ezingu-16, 600 mm x 200 mm ngo-100 mm.

Kuthiwani uma ngidinga ukuhlukanisa isikrini sokuthinta ukuze ngifake ngokwezifiso?Ingabe lokho kuzosiqeda iwaranti?

Uzoyiqeda iwaranti uma wephula isigxivizo sewaranti.Kodwa uma kufanele uphule uphawu, ungaxhumana nathi ukuze uthole ukwesekwa.

Isikrini esithintwayo asinampendulo?

- Bheka ukuthi Ikhebula le-USB lihlezi liqinile yini kusokhethi.

- Hlola ukuthi isofthiwe yomshayeli wesikrini sokuthinta ifakwe kahle yini.

Kungani i-multi-touch kungasebenzi?

-Uma uxhumeke kumakhompuyutha e-Windows 7, 8.1, nayi-10 noma akamuva, isibonisi sesikrini esithintwayo singabika ukuthintwa oku-10 kanyekanye.Uma uxhumeke kumakhompyutha e-Windows XP, isibonisi sesikrini esithintwayo sibika ukuthintwa okukodwa.

Kungani kunamaphuzu amnyama noma amachashazi agqamile (abomvu, aluhlaza okwesibhakabhaka, noma aluhlaza) esikrinini esithintwayo se-LCD?

-Isikrini se-LCD senziwe ngobuchwepheshe bokunemba okuphezulu.Nokho, ezimweni ezingavamile, ungase uthole amaphuzu amnyama noma amaphuzu agqamile okukhanya (okubomvu, okuluhlaza okwesibhakabhaka, noma okuluhlaza) okungase kuvele njalo esikrinini se-LCD.Lokhu akukhona ukungasebenzi kahle futhi kuyingxenye yenqubo yokukhiqiza i-LCD.Futhi uma unganelisekile ngesikrini sakho ngenxa yanoma yiliphi inani lamaphikseli afile, ungasithinta ukuze uthole imininingwane eyengeziwe.

Ingabe sikhona isikrini sokuthinta esingangeni manzi noma esingangenwa uthuli esitholakalayo?

- Yebo.Singahlinzeka ngezibonisi ezingangeni manzi noma ezingangeni uthuli.

Ngisikhweza kanjani isikrini esithintwayo ku-kiosk, endaweni yokubonisa noma entweni yefenisha?

Udinga i-Open Frame Touch Screen yakudala, eklanyelwe ukuhlanganiswa kalula kunoma iyiphi indlu.Bheka isikrini sokuthinta sakudala se-Open Frame ukuze uthole imininingwane egcwele.

Usadinga Usizo?Xhumana nathi.

Insizakalo yekhasimende:

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